Unified Communications

Cost, Features, Growth

All these items are tightly interconnected. Keeping costs down, while maximizing productivity is crucial for a small business, especially while trying to adapt and plan for future growth.

• Lower total cost of ownership (TCO) over other cloud phone systems when compared to similarly offered features.

• Grows with your business without a blowing out your budget.

• Provide a smoother customer experience. Placing someone on hold or transferring them to the correct person improves your image to your customers.

• Host your own web meetings professionally with voice, video, and your own content without any additional costs. All without needing to purchase a different service. Scroll down for more information about web meetings.

• Integrate your website and Facebook page messages into the same system for easier message handling.

Flexibility

Giving out your personal cell phone number to customers can spell trouble, and potentially confuse your customers when they’re trying to reach you.
Mobile iOS & Android apps make it easy to take calls while you’re on the go, along with web browser-based apps so you don’t miss that important call.

• One number means you can take a call at your desk, or in the palm of your hand with the mobile app. All without giving out your cell phone number to your customers.

• Advanced call handling means that you can schedule how your phones behave based on business hours and holidays.

• Enterprise level communications for any size business. No need to purchase add-ons to improve your productivity if you want to hold meetings or manage your calls the way you want to.

• Call or text with your customers from your mobile device using your business number.

Safe & Secure

Phone systems are a prime target for hackers and old-school toll fraud artists, which is another reason we selected 3CX as our preferred vendor.

• Hardened systems prevent malicious people from interrupting your business.

• Industry standard practices are implemented in the software that drives our voice solution.

• When coupled with our network infrastructure solutions you can rest easy knowing that your data, and communications are secure.

• Synchronizes with Microsoft 365 with Azure AD, enabling familiar MFA protection.

One Stop Shop

Over the years we’ve encountered countless instances of VoIP vendors conflicting with IT vendors - over security, configuration, and other policies.
RCT has the experience in both communications and IT services to make sure that everything from design & implementation, to daily operation runs as smoothly as possible.